Returns and Refunds

If your product has been damaged in transit or you have items missing then please contact help@charitysweets.co.uk and we will be more than happy to assist. We can not accept returns of any products that have been opened unless there is a problem with the product itself.

Once your return is received will send you an email to inform you of the status of your refund. If deemed genuine we will then process your refund and credit will automatically be applied to your credit card or original method of payment within 7 working days.